Concierge Medical Services, Designed Around You
A more personal relationship with your physician—built around thoughtful access, longer conversations, coordinated planning, and care that reflects your health, function, and goals.
Membership availability, response times, covered services, and fees are defined in the written membership agreement.
More Time to Listen. More Space to Plan.
Concierge care is a membership-based relationship that creates additional time, access, and continuity beyond a traditional episodic visit.
At PrimeCell, the focus is not on rushing from one symptom to the next. It is on understanding the larger picture—your medical history, pain and mobility, metabolic health, treatment priorities, lifestyle, and long-term goals—then creating a clear, organized plan.
The exact scope is individualized and described in your written agreement. Some clinical services, medications, laboratory testing, imaging, procedures, and third-party care may carry separate charges.
A More Seamless Medical Experience
Final benefits depend on the selected membership and the signed agreement. The following services may be included or made available to eligible members.
Extended Appointments
Longer visits create room for detailed history-taking, thoughtful education, shared decisions, and questions that may not fit into a brief appointment.
Priority Scheduling
Members may receive priority consideration for appointment requests, with timing subject to clinical urgency, office hours, and availability.
Direct Communication
Secure messaging, telephone, or virtual communication may be available during defined hours for appropriate non-emergency questions and follow-up.
Care Coordination
Organized review of outside records, imaging, laboratory results, referrals, and treatment recommendations can help reduce fragmented decision-making.
Personalized Health Planning
Individual goals may include mobility, pain reduction, body composition, sleep, nutrition, metabolic health, recovery, appearance, or healthy aging.
Ongoing Progress Reviews
Regular check-ins create opportunities to monitor response, reassess priorities, update recommendations, and plan the next phase of care.
One Physician. One Coordinated View of Your Goals.
Health concerns rarely exist in isolation. Pain can affect sleep. Weight can affect mobility. Stress can influence recovery. Medications and supplements can interact with every part of the plan.
How Concierge Care Can Bring the Pieces Together
The membership relationship can serve as an organizing framework while each medical treatment remains subject to its own evaluation, consent, eligibility, and fee structure.
Concierge Support Across Your PrimeCell Care
Membership can help organize and personalize care across multiple service areas. Enrollment does not guarantee candidacy for any medication, procedure, or regenerative treatment.
Pain & Function
Longitudinal planning for musculoskeletal pain, mobility, rehabilitation, imaging review, and appropriate interventional options.
Explore Pain CareWeight & Metabolic Health
Physician-guided weight-management planning, medication monitoring when appropriate, nutrition, movement, and maintenance strategy.
Explore Weight LossHormone & Wellness Review
Symptom assessment, appropriate laboratory review, risk-benefit discussion, and individualized treatment planning when clinically indicated.
Explore Hormone CareAesthetic Planning
A coordinated approach to neurotoxins, skin treatments, and other aesthetic goals with an emphasis on natural, thoughtful outcomes.
Explore Aesthetic CareWhat to Expect
Discovery Consultation
Discuss what you want from a concierge relationship, your current care, priorities, communication preferences, and whether PrimeCell’s scope fits your needs.
Membership Review
Review covered services, exclusions, fees, term, cancellation process, communication channels, response expectations, and any services billed separately.
Comprehensive Baseline
Complete an individualized history, functional and medical review, records assessment, and any clinically appropriate examination or testing.
Personalized Roadmap
Build a prioritized plan with measurable goals, follow-up timing, lifestyle recommendations, treatment options, and coordination needs.
Ongoing Partnership
Use scheduled reviews and defined communication channels to monitor progress, respond to change, and keep the plan aligned with your goals.
Why Better Conversations Matter
Concierge care is not simply about convenience. Its value can come from the time and continuity needed for meaningful physician-patient conversations. These third-party videos are included for general education.
Shared Decision-Making in Medicine
An introduction to a care model in which the patient’s needs, preferences, and circumstances help shape the treatment decision.
A Patient’s Perspective
A patient describes how a more collaborative conversation changed her experience of making health decisions.
Who May Value Concierge Services?
- Busy professionals who value organized, efficient medical planning
- Patients managing several related health and wellness priorities
- Individuals seeking longer visits and more detailed education
- Patients who want continuity across pain, mobility, metabolic, or aesthetic goals
- People who prefer a proactive plan instead of isolated, reactive visits
- Patients comfortable with a membership fee and clearly defined scope
What Concierge Membership Does Not Replace
- Emergency care, 911, or an emergency department
- Hospital, surgical, specialist, or urgent-care services outside PrimeCell
- Health insurance, prescription coverage, or catastrophic coverage
- A primary care physician when primary care is not expressly included
- Guaranteed same-day appointments, constant availability, or guaranteed outcomes
- Separate informed consent and eligibility review for medications or procedures
Meet Dr. Kenny Chantasi
Dr. Chantasi is board certified in Physical Medicine and Rehabilitation and Pain Medicine.
His clinical background supports a broad view of function, pain, mobility, rehabilitation, and individualized treatment planning. PrimeCell’s concierge model is designed to create the time and continuity needed to understand how these priorities connect with a patient’s larger wellness goals.
PrimeCell Concierge Medical Services
Is concierge membership health insurance?
No. A membership or direct health care agreement is not health insurance. Members should maintain appropriate health insurance for emergencies, hospital care, specialist services, imaging, prescriptions, and other services not covered by the written agreement.
Does membership include every PrimeCell treatment?
Not automatically. Membership benefits and included services are described in the written agreement. Medications, laboratory testing, imaging, supplies, procedures, regenerative products, aesthetic treatments, and third-party services may require separate evaluation and additional payment.
Will I have 24/7 access to the physician?
Only if that level of access is expressly stated in the selected membership agreement. Communication methods, office hours, response expectations, after-hours limitations, and emergency instructions should be reviewed before enrollment.
Can concierge care replace my primary care physician?
Not unless comprehensive primary care is expressly included within the clinician’s scope and the written agreement. PrimeCell may provide specialty, wellness, or coordinated medical services while recommending that you maintain an established primary care relationship.
Can I use insurance for services outside the membership?
Coverage and billing depend on the service, clinic policy, and your insurance plan. The membership fee itself may not be covered. Patients should review all covered and non-covered services, billing practices, and financial responsibilities before enrollment.
Can I cancel my membership?
The written agreement should explain the membership term, renewal, cancellation notice, refunds when applicable, and any obligations that continue after termination. Review these terms carefully before signing.
Are appointments guaranteed immediately?
No. Priority scheduling may improve access, but timing depends on office hours, availability, clinical urgency, and the type of care requested. Emergencies should always be directed to 911 or the nearest emergency department.
Who decides whether a treatment is appropriate?
Every prescription, procedure, diagnostic test, or regenerative treatment requires an individualized medical assessment. Membership does not override clinical judgment, safety requirements, informed consent, or regulatory limitations.
Experience Medicine With More Time, Clarity, and Continuity
Schedule a consultation to discuss your goals, the available membership pathways, covered services, communication expectations, fees, and whether PrimeCell concierge care is the right fit.
Important Membership and Medical Notice
This page is for general information and does not create a physician-patient relationship or membership agreement. Concierge membership is not health insurance and does not replace emergency care or coverage for hospital, specialist, prescription, imaging, laboratory, or other third-party services. The written agreement controls the scope of covered services, fees, duration, renewal, cancellation, communication channels, response expectations, exclusions, and additional charges. Medical services are provided only after an appropriate evaluation and within the clinician’s training and scope. No treatment, level of access, appointment time, or outcome is guaranteed. Call 911 for emergencies.